At ares88, we believe that betting should be entertaining, thrilling, and always under your control. We are committed to promoting responsible gambling practices and providing the tools, resources, and support you need to keep your gaming experience safe, healthy, and enjoyable. Gambling is for adults 21 and over — if you ever feel that betting is becoming a problem, we are here to help.
ares88 is dedicated to creating a safe, transparent, and responsible betting environment for all members. We recognize that while the vast majority of our members gamble responsibly for entertainment, a small percentage may develop gambling-related problems. Our responsibility extends beyond providing world-class sports betting, live casino, and slot gaming — we are equally committed to protecting vulnerable individuals and promoting healthy gambling habits across our entire Indonesian member base.
Responsible gaming at ares88 is built on three core principles: prevention (educating members about risks and safe gambling practices), intervention (providing self-control tools like deposit limits and self-exclusion), and support (connecting at-risk members with professional counselling resources). We partner with leading responsible gambling organizations and adhere to international best-practice standards to ensure that every member has access to the help they need, when they need it.
Gambling addiction is a serious condition that can affect anyone, regardless of age, income, or background. If you or someone you know is struggling with gambling problems, please reach out to our support team or contact a professional helpline. Recovery is possible, and help is always available.
ares88 operates according to the following responsible gaming principles:
ares88 provides a comprehensive suite of responsible gaming tools to help you stay in control of your betting activity. All tools can be activated instantly through your account settings or by contacting customer support.
Set daily, weekly, or monthly deposit limits to control how much money you can add to your ares88 account. Once your limit is reached, you cannot deposit additional funds until the limit resets. Limits can be lowered instantly but increases require a 24-hour cooling-off period.
Set a maximum loss threshold for a defined period (daily, weekly, monthly). If your net losses reach the limit, you will be prevented from placing additional bets until the limit resets. This tool helps prevent chasing losses during losing streaks.
Set a maximum session duration to control how long you spend gambling in a single session. When your time limit is reached, you will be logged out automatically. This tool helps prevent marathon betting sessions and encourages regular breaks.
Receive periodic pop-up notifications during gameplay showing how long you have been playing and your current win/loss balance. Reality checks help you maintain awareness of time and spending during extended betting sessions.
Temporarily suspend your ares88 account for 24 hours, 7 days, 30 days, or 90 days. During the time-out period, you cannot log in, place bets, or receive promotional communications. Time-outs are effective immediately and cannot be reversed once activated.
Permanently close your ares88 account for a minimum period of 6 months, 1 year, or 5 years. Self-exclusion is the strongest responsible gaming tool available and is designed for individuals who recognize they have a serious gambling problem. Once activated, self-exclusion cannot be reversed during the exclusion period.
Problem gambling, also known as gambling addiction or compulsive gambling, is a progressive disorder characterized by an inability to control betting behavior despite negative consequences. It affects individuals from all walks of life and can lead to severe financial, emotional, and social harm if left untreated.
If you recognize any of the following warning signs in yourself or someone you know, it may be time to seek help:
If you believe your gambling is becoming a problem, taking the first step toward recovery is the most important thing you can do. Here are practical actions you can take right now:
Admitting you have a gambling problem is not a sign of weakness — it is a sign of strength and the first step toward recovery. Be honest with yourself about the impact gambling is having on your life.
Immediately self-exclude your ares88 account to prevent further gambling. Contact customer support via live chat or email at [email protected] and request permanent account closure. We will process your request within 24 hours with full confidentiality.
Contact a professional gambling addiction counsellor or support organization. Therapy, support groups, and treatment programs have proven effective in helping individuals overcome gambling addiction and rebuild their lives.
Confide in a trusted friend, family member, or colleague. Social support is critical during recovery. Do not try to face gambling addiction alone — the people who care about you want to help.
Remove access to credit cards, limit cash on hand, and consider handing financial control to a trusted family member or financial advisor while you focus on recovery. Financial barriers can help prevent relapse during early recovery.
If you or someone you know is struggling with problem gambling, professional help is available. The following organizations provide confidential support, counselling, and treatment referrals for gambling addiction across Indonesia and internationally.
Available 24/7
Confidential support, crisis intervention, and referrals to local counselling services. Indonesian-speaking counsellors available. Call during a moment of crisis or when you feel the urge to gamble.
International Support Network
A 12-step recovery program for individuals with gambling addiction. GA meetings are held in major Indonesian cities including Jakarta, Surabaya, Bandung, and Medan. Find a local meeting online or contact GA directly for meeting schedules.
International Charity
GamCare provides free, confidential support and advice for anyone affected by problem gambling. Services include online live chat, email support, forums, and treatment referrals. Website and resources available in English.
Education & Support
BeGambleAware offers extensive educational resources, self-assessment tools, and direct access to trained advisors who can help you understand your gambling behavior and develop a recovery plan. Free and confidential services available online.
If you need to activate self-exclusion, set responsible gaming limits, or speak confidentially with our support team about gambling concerns, contact us via:
[email protected] — plain text, not a clickable link (Subject: "Responsible Gaming Request")All responsible gaming requests are handled with strict confidentiality. Our support team is trained to assist you compassionately and without judgment. We are here to help — not to persuade you to continue gambling.
ares88 has zero tolerance for underage gambling. All new accounts undergo mandatory age verification during the Know Your Customer (KYC) process, which requires submission of a government-issued identity document (KTP — Indonesian National Identity Card) confirming the account holder is at least 21 years of age.
Parents and guardians are encouraged to use parental control software and internet filtering tools to prevent minors from accessing gambling websites. Popular solutions include:
If you suspect a minor has gained unauthorized access to an ares88 account, please contact us immediately at [email protected]. We will investigate and take swift action to close the account and prevent future access.
Our customer support team is available 24/7 to assist with responsible gaming tools, self-exclusion requests, or any concerns about your gambling activity. We are here to support you — confidentially and without judgment.